top of page
Happy at Home

New Clients

Welcome!

We are glad you are here and hope the below information will help you get an understanding of some of the commonly asked questions.

​​

1.png

The quickest way to get support is by setting up a call using the link below. You will talk with Vanessa, our Client Care Coordinator who can answer your questions and match you with the best therapist.

Rates

We know that you, your well-being and your mental health are priceless. Deciding to take control of your health, whether physical or mental, is a commitment and investment. The return on investment (ROI) and value for therapy can be immeasurable as its goal is to improve your life, relationships, health, and well-being.

 

What better person to invest in than YOURSELF and we promise to provide high quality and professional care!

$175

55 MINUTE
INTAKE SESSION

$150

55 MINUTE
INDIVIDUAL SESSION

$160

55 MINUTE
COUPLES + FAMILY SESSION*

$40 - 50

55 MINUTE
GROUP SESSION

Couples therapy* is not covered by insurance. There are limitations of what insurance policies cover with regards to couple’s therapy. For a detailed explanation, see the “Limitations of Insurance and Couples Therapy”.

​

Family Therapy* with 3+ people = $195 per 55 minute session. For a detailed explanation, see the “Limitations of Insurance and Family Therapy".

​

For Nutritional Counseling Rates, visit here.

​

​CPW does offer a sliding scale/reduced fees for those who qualify. Please contact us to discuss this option.

​​​

Insurance

Center for Personal Wellness is an insurance friendly practice and can help clients utilize both their in-network and out-of-network insurance. 

 

In-Network Benefits: For clients using one of the insurances below, we accept the contracted rate for that insurance. We are happy to help you verify your benefits and will file claims on your behalf. 

 

We are in-network with the following insurance/EAP companies:

​

 

 

 

 

 

 

 

 

 

 

* Behavioral Health System (BHS) - services Crown, Midmark & Talbert House; Ulliance EAP - services OPUS Packaging 

 

Out of Network Benefits:  We understand the importance of flexibility in accessing mental health services. Your counseling services may be eligible for reimbursement through out-of-network benefits and for clients with out-of-network insurance coverage, we are pleased to offer out-of-network billing as a courtesy.

 

Here’s how it works:

  • Full Payment at Time of Service: Clients are responsible for paying the full cost of each session at the time of service.

  • Insurance Reimbursement: Upon request, we can either send claims on your behalf or provide you with a detailed invoice, or “superbill,” which you can submit to your insurance provider for reimbursement.

  • Reimbursement Goes Directly to You: Any reimbursement for out-of-network services will be sent directly to you by your insurance provider.

 

While we are happy to assist with submitting claims on your behalf, please note that all communication regarding reimbursement will occur between you and your insurance company.

​

If you have any questions or need assistance with the billing process, don’t hesitate to reach out to our office.

​

​We have created the form below to guide you in asking the correct questions to determine the coverage of your plan.

​

​

​

​

​

​​​** Please note, we cannot bill Medicaid, HMO or EPO plans out of network.

​

​

Great Therapy is an Investment of Your Time, Money and Energy.

​

Your emotional well-being is paramount to enjoying quality relationships, cultivating meaning and building sustainable self-esteem. An investment in your mental health is an investment that pays large dividends. You owe it to yourself to start the work of creating the life of your dreams.   

​

We're ready when you are.

​

anthem-bcbs.png
Screenshot 2023-10-13 at 10.57.14 AM.png
CuraLinc_Logo_RGB_POS.png
Screenshot 2024-03-20 at 7.54.23 PM.png
Screenshot 2024-04-24 at 12.53.02 PM.png

Payment

Payments are due at the time of service and are made at the beginning of each session, including any insurance copayments and/or deductible amounts.  

 

The Center for Personal Wellness is able to accept the following forms of payment: cash, checks, all major credit cards, HSA (Health Savings Accounts) and FSA (Flexible Spending Account) cards.

How often will I come?

Consistency brings the best results.

 

Most counseling clients come weekly and it's best to schedule a set time each week. Because of the importance of consistency and due to the fact that our therapist's schedules fill up fast, our Client Care Coordinator will set up the first 3 months of appointments. (*this can always change).

 

Committing to and prioritizing that time is ideal and equates to a better outcome. Occasionally, people attend therapy more often and may come twice a week for a period of time.  Others may have longer less frequent sessions. Many reduce counseling frequency once things improve and attend every other week then monthly to maintain gains. This will be determined with your therapist.

Cancellation Policy

We prioritize our clients by holding space for each person we see. When clients cancel an appointment, our clinicians offer that space to other clients who need an appointment that week. When clients cancel within 24-hours or no show, other clients miss out on an opportunity to be seen. You may find that you need to cancel an appointment due to unforeseen circumstances.  If you need to cancel an appointment, please notify us as soon as possible so that we may offer the time to someone who may be waiting for an appointment.

 

Anyone canceling an appointment with less than a 24-hour notice will be charged a $100 fee.  Insurance does not cover no shows and late cancellations, so is the client’s responsibility to pay. We will charge the credit card on file for no shows and cancellations within 24-hours of scheduled session.

How do I get started?

1.png

The quickest way to get support is by setting up a call using the link below. You will talk with Vanessa, our Client Care Coordinator who can answer your questions and match you with the best therapist.

We know it's not easy to seek counseling so we do our best to make the process user friendly.
 

Here's 2 additional ways to connect with us:

​​

​

​

 

 

 

  • CPW is a paperless practice. After scheduling your appointment, our client care coordinator will set you up in our online portal.

  • Through our secure and HIPPA compliant portal, you will complete all of your intake paperwork and have access to billing. This must be completed 48 hours prior to your first appointment. This will allow your therapist to spend more time with you and less on paperwork and will additionally allow us to verify your insurance benefits if you are choosing to utilize them.
     

 

Please fill out the intake forms at your earliest appointment. Your appointment time will not be final until your intake paperwork is completed. Sessions cannot start without intake forms being completed.​

​

​

You may call us at (419) 628-6156 and speak to our client care coordinator during these times:

 

Monday: 8:30am - 3:00pm

Tuesday: 8:30am - 5:00pm

Wednesday: 8:30am - 3:00pm

Thursday: 8:30am - 5:00pm

Friday 8:30am - 1:00pm

 

You can also email us at any time.

​​

Please note, we are not able to schedule appointments by walking into the office,

as we do not have front desk staff.

​

​

What's Next?

Thank you!

bottom of page